The Athletic · The New York Times
Architecting sports intelligence
Designing the structures connecting sports knowledge, journalism, and digital experiences.

Crafter of Conceptual Integrity
Architecting knowledge systems that deliver actual intelligence.
I architect information systems, develop software, write books, and design learning experiences.
My work explores the art and science of developing integrative skills: how we understand, decide, and act in a world full of complex systems.
Selected Impact
Complex systems become more useful when we understand the relationships governing their behavior.
My architectural practice connects people, knowledge, and technology. Through conceptual modeling, software engineering, and collaborative inquiry, we develop the structures that enable organizations to understand their systems, adapt to change, and act with intelligence.

The Athletic · The New York Times
Designing the structures connecting sports knowledge, journalism, and digital experiences.
The Construct
Exploring how architectural choices shape public engagement, participation, and expression.
The Wikimedia Foundation
Transforming a collection of web pages into a system of meaningful relationships.
The Economist
Moving from web pages to knowledge systems isn't an upgrade. It's a paradigm shift.
From my colleagues
"She can create a beautiful model of what is to come, and then work on the engineering detail necessary to make it actually happen.
"At the point when we wanted to disrupt the Editorial landscape and re-imagine the content authoring and workflow capabilities, I had one person in mind, Diana.
Architecting Systems
The hardest part of designing a complex system isn't the technology. It's developing an understanding of the relational patterns that make the system coherent.
That work requires inquiry, conceptual modeling, writing, experimentation, collaboration, and coding. Also, the courage to facilitate learning experiences and develop the capacity to work effectively together.
From My Studio
Understanding complex systems is a practice. We develop it by reading, writing, questioning, modeling, experimenting, and working together.
Through books, essays, talks, and Mentrix Studio, I explore how we can become more capable of understanding—and changing—the systems we create.

From O’Reilly
A practical guide to understanding and working with complex systems.
Learn to recognize relationships, understand complexity, and intervene more effectively in the systems you work within.

Early Release
An exploration of how knowledge moves through organizations, technologies, and communities—and what becomes possible when we design for that movement.

Topical Editions
For subscribers who want to navigate complexity, develop impactful recommendations, and deliver meaningful change.
Explore the Editions →
Learning Experiences
Pathways through the practice of systems thinking, architecture, knowledge flow design, and conceptual modeling.
Explore the Pathways →
Keynotes
Talks, keynotes, and hands-on workshops that explore the intersection of systems thinking and real-world applications.
See Some Talks →Architecture Practices
Writing is how I notice what doesn't fit, trace the relationships beneath it, and give shape to ideas I couldn't have reached by thinking alone.
Making sense is something we can practice together. Through writing, conversation, and shared inquiry, we develop our capacity to understand complex systems, discover new possibilities, and put ideas to work.
My writing moves between systems architecture, learning, technology, essays, and the strange business of being human in an AI emergent world.

An essay on the practice
Together, we can figure out how to stop riding the pain train. And start doing more knowledge work.
You'll learn how to stop making things worse by trying to make them better.
Deeply insightful, reassuringly practical, delightfully real, and staggeringly well written.
Read this book, share it with your team, and be ready to think differently.
Join the Feedback Loop
Each month, question assumptions, connect experiences, put ideas into practice.